Capital One Bank

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Reviews about Capital One Bank

• Ryan Donald
  ★ ☆ ☆ ☆ ☆
  So I read the horrendous reviews prior to making my first trip to this bank. I just moved in down the block figured I would go open an account quickly so I could have access to a free ATM 1 block from my house. Wrong! Things began ominously when I went to push open the front door. It was clearly labeled push on both doors on a prominent black and white sign. It was in fact a pull lol. Signs seemed new which made it even funnier. Ok so I get in. Line for tellers is about 10-15 people. It's 10am mind you. Lobby has about 7 people waiting to speak to an associate. I go up to the only man talking to customer at his desk and ask if I should wait in lobby. He points me to a sheet of paper to sign in. I go to it. Theres 7 people in front of me. I waited 20 mins and he was still on the person he was helping when I walked in so I left. I may still open a capital one bank for the free ATM on my block but it won't be at this location. Worst bank I have ever stepped for inside in my life.

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