McDonald's

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Reviews about McDonald's

• Elisa Marie
  ★ ★ ★ ★ ★
  Just recently renovated the store and it looks great.... now they just need to work on improving their staff. I don't know why they have the worst customer service compared to all the other McDonald's in Brooklyn. They appear incompetent, unorganized and very lazy. I have seen full screaming fights in front of customers when I was there where the employee would literally stand there and watch the manager (who was new at the time) struggle to pack orders and send them out. Then when the manager would ask the employee to do something to help, they would literally just stand there and say no. And the manager did what? Absolutely nothing. It was a joke. I truly believe if they would finally appoint a strong leader in that store, they could turn that store into a money maker. It is a prime spot with lots of opportunities. It's a shame to see this happen for just lack of motivation or experience.. I've been managing in the food industry for over 15 years... it's sad to see corporate businesses get away with this laziness. If this was a small business, the doors would have been shut down years ago. The only reason it's still running is because of the brand. Can you imagine the revenue you could get from that store if it was to finally be taken seriously ??! Smh.

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