Plaza Hyundai

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Reviews about Plaza Hyundai

• S. Y. P.
  ★ ☆ ☆ ☆ ☆
  HORRIBLE SERVICE CENTER!!
  
  This place lured me in with their postcard coupons. I booked an appointment on line and noted that I wanted to use two coupons and if I was not able to, they should contact me. Nobody contacted me at all.
  
  Before leaving to my appointment, I called to confirm I wanted to use both coupons. They said it was fine and that the wait time would be up to an hour and a half. I told them I would be there in 40 minutes.
  
  I traveled out 40 minutes to this place. When I got there, they were extremely rude. They told me that the wait would be ate least 3 hours because they had cars ahead of me that were still there from the morning. I told them that I had an appointment, and I even called to confirm. They said there is nothing they can do.
  
  Then they told me I cannot use both coupons. I told them I called first and they said I can. They said "When you called, the phone calls go to another department who didn't realize our waits or our policy". I was sure I spoke to the rep who I was dealing with. I recognized their voice. I picked up my phone and dialed the number, AND IT RANG AT HIS DESK! I took my keys back and packed out of there.
  
  This place is a bunch of dishonest crooks! Do not use them!!

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