TD Bank

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Reviews about TD Bank

• Irene Chan
  ★ ☆ ☆ ☆ ☆
  worst customer service ever from Irina Orlovetskaya, stay away!!.. I went in to td bank wanting to open an IRA account and exchange some currencies. Two people was waiting ahead to speak with a representative. But man, they are super slow! I waited almost 45 minutes even with though there's three representative working that day. When I finally able to speak with their representative Irina, I told her I wanted to open an IRA, she told me I can only open savings or cd and because I have a TD checking, I can open a saving ira? I asked three times like what she mean by that cause I don't understand why I can't open an IRA account or just a specific IRA account. It's just a simple IRA, why did she make it so complicated. I feel like I need to do more research and I don't trust her opinion. Next I ask to exchange Canadian currency cause I need to visit Canada. She is so not helpful, she keep telling me $1 CAD is equal to .80xxxx USD. But I wanted to know how much $1 USD is equal x amount of CAD $. I ask like five times, and she said this is what the system show, doesn't go the other way and refused to even take out a calculator to check for me. The worst customer service that I've ever seen.

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